Specialist AI chatbots for Australian SMBs

Your website should be answering customers at 9pm.

Service bots with an actual job. Books the customer, sells the product, and answers the same five questions so you don't have to. Built and installed for free on your site. First month free, then a flat monthly fee. Cancel any time.

Watch each one do its job. Pick a bot.

ridgelineoutdoors.com.auSun 2:15 pm · store closed Sundays
Scout
Live
Message Scout…

Booking botmeet Sparky

Answers at 9pm, checks the calendar, books the job. No missed calls while you are on a roof.

Good for: Tradies and service businesses.

Sales botmeet Scout

Points people at the right gear on your site. Fewer bounces, bigger carts.

Good for: E-commerce, product, and retail sites.

Support botmeet Sunny

Tracks the order, sorts the size swap, answers the shipping question, and hands the hard ones to a human.

Good for: Online stores with an inbox full of the same five questions.

Custom botmeet Yours

Quotes, intake forms, FAQs, staff rosters, whatever the job is. We sit down together, work out exactly what it should do, and build that.

Good for: Anyone whose job is a combination of the three above, or something else entirely!.

What a servicebot does for you.

Most chat widgets collect a phone number and make the customer wait. Yours resolves the question, and tells you what it learned.

  • Answers at 9pm on a Friday.

    Every day of the year, from your own prices, stock, hours and policies. The after-hours customer gets an answer instead of a form.

  • Helps first. Never asks for an email first.

    No "leave your details and we will get back to you". It answers the question, then offers to keep in touch if that suits the conversation.

  • Hands you a briefing, not a phone number.

    When it genuinely cannot finish the job, you get the customer’s details plus a written summary of what they need. You pick up where it left off.

  • A monthly report of what customers asked.

    Every question, how many times, and the ones your site had no answer for. That last list is the cheapest product research you will ever get.

  • Grows your email list without nagging.

    It asks people if they want to hear from you when it fits, never as a gate. Subscribers who actually wanted to be there.

  • Built by hand, with you.

    Not a template. We sit down, work out exactly what it should do and say, and I tune it until it sounds like your shop and not a call centre.

Monthly report
Ridgeline Outdoors
September
Sample
0
Conversations
58% after hours
0%
Answered on the spot
19 handed to you
$0
Avg order with the bot
$148 without it
This month's insights
  • TrendingWinter gear. Sleeping bag and puffer questions are up 3x on August. Worth a homepage banner.
  • Not stocked9 people asked for roof-top tents. You do not sell them.
  • Bought togetherBasecamp 4 Tent and Twin Burner Stove went in the same cart 23 times. Bundle?
  • No answer on your site"Does the Basecamp 4 fit a queen mat?" asked 12 times. Add it to the product page.
Asked most
  • Which tent for two adults and a dog?47
  • Do you ship to WA, and how long?39
  • Is the Basecamp 4 freestanding?31
  • Cheapest icebox that holds ice 3 days?18
Joined your email list, no gate0

Your first report lands at the end of your free month, before you have paid anything.

How it works

  1. 1
    I learn your business.

    Your website, your services or product catalogue, your prices, your hours, your policies. Nothing for you to fill in.

  2. 2
    I build the real one.

    The demo in your inbox is a first pass, built from what is public on your site. The real bot gets your tone, your rules for when it hands over to you, your calendar or store hooked in, and every mistake you found in the demo fixed with you. It ends up a long way ahead of the demo.

  3. 3
    It goes on your site.

    One line of code before the closing body tag. Paste it yourself or send me a login and I will do it. Works on Wix, Squarespace, WordPress, Shopify or whatever your nephew built in 2017.

  4. 4
    First month free, then a flat fee.

    A full month of it working on your real site, and your first report, before you pay anything. Then $149 a month. No lock-in, no per-message billing, no surprise invoices. If it stops earning its keep, you stop paying.

Free to start
First month free.
Then $149 AUD a month. Cancel any time.

A full month of it working on your real site, plus your first end-of-month report, before you pay a cent. No card up front.

  • Bot built and installed for free
  • Monthly report of what customers asked
  • Unlimited conversations
  • You own your content, always
  • Cancel with an email, no notice period

Reply to the email that brought you here to get started.

Matt welding a rail on the bow of a super yacht

Built by an Aussie who used to build rockets.

I started as an apprentice welder on super yachts, spent years as an engineer on Australia's first orbital rocket, then quit to build things on the internet. Now I build AI agents every single day, from Queensland.

You are not dealing with an overseas agency or a faceless SaaS. You are dealing with me, and I answer my own email.

The full story

Got your demo link? Go break it.

Ask it what your customers ask you. If you like where it's going, reply to the email and I build the real one, free for the first month. If it doesn't hold up, tell me what it got wrong.